Manufacturer manuals
List the stove, liner, cowl and extras you fitted — manuals and spec sheets come from your Library.
Built for Stoves & Fireplaces
HNDOVR.
Every stove install deserves a proper handover.
Stop answering the same questions about manuals, how to light, wood, sweeping and warranties. Give customers one link with everything they need after the job — including a local sweep when you don’t offer one yourself.
Free forever on Starter · No card required
<60s
to create on site
1 link
for manuals & guides
0
customer accounts needed
The calls that eat your afternoon after a stove job.
“How do I light it?”
First-fire nerves, air controls and kindling questions land in your inbox the night after you leave.
“Where’s the manual?”
Paper packs get lost. Customers can’t find the model, warranty or care notes when they need them.
“When does it need sweeping?”
Without a next-sweep date — and a way to book — flues get left, and you get the blame when they soot up.
What changes with HNDOVR™
One branded hub for every stove and fireplace you fit.
Manuals on every job
Pin stove, flue and accessory manuals in your Library once. They attach to the HNDOVR™ automatically.
How to light, in the handover
Customers get a clear lighting guide on the portal — not a WhatsApp voice note they can’t find later.
Sweep dates & booking
Track the next sweep. If you offer the service, they book you. If not, they find a local sweep via Chimney Sweeps Near Me.
Built around how stove jobs actually finish.
How to light
Wood-burning jobs include a how-to-light guide on the customer HNDOVR™, so the first fire isn’t a support call.
Care & maintenance
Care notes, FAQs and Ask HNDOVR™ answers from the manuals you attached — not generic internet advice.
Certificates & HETAS
Attach notification, commissioning and compliance paperwork to the job so it lives with the install.
Warranty & sweep dates
Show cover against the kit you fitted, plus when the next sweep or service is due.
Sweep linking
If you don’t sweep, the HNDOVR™ still helps the customer find and book a local sweep near the install postcode.
Aftercare that doesn’t stop at the hearth
Sweep linking with Chimney Sweeps Near Me
HNDOVRs™ can take your own sweep bookings — or, if you don’t offer sweeping, send the customer to Chimney Sweeps Near Me with their install postcode. It’s a The Stove Guys × HNDOVR™ directory so aftercare doesn’t stop at the hearth.
Open Chimney Sweeps Near MeFrom the trade
Installers who stopped living in their inbox.
“Used to get texts the first cold night: how do I light it? Now they open the HNDOVR™ and follow the guide.”
“Manuals used to live in a van folder. Pinning them in the Library once means every customer gets the right PDF.”
“We don’t sweep every job. Linking Chimney Sweeps Near Me from the handover means we’re not leaving people stuck.”
“Used to get texts the first cold night: how do I light it? Now they open the HNDOVR™ and follow the guide.”
“Manuals used to live in a van folder. Pinning them in the Library once means every customer gets the right PDF.”
“We don’t sweep every job. Linking Chimney Sweeps Near Me from the handover means we’re not leaving people stuck.”
“I send the link before I leave. Looks branded — not a photo of the rating plate in WhatsApp.”
“Next sweep date is on the HNDOVR™. Customers book us back instead of forgetting until it’s smoking.”
“Ask HNDOVR™ answers the basic care questions so I’m not explaining air controls at 9pm.”
“I send the link before I leave. Looks branded — not a photo of the rating plate in WhatsApp.”
“Next sweep date is on the HNDOVR™. Customers book us back instead of forgetting until it’s smoking.”
“Ask HNDOVR™ answers the basic care questions so I’m not explaining air controls at 9pm.”
Why installers switch to digital handovers
- Built for on-site phones — create and send before you leave the hearth.
- Branded to your business so every handover looks professional.
- Customers light, maintain and book a sweep from one link — not a pile of PDFs.
HNDOVR.
Everything scattered after the job — pulled into one clear handover.
Manufacturer manuals
From your Library
How to light
On the customer portal
Care & maintenance
Guides, not guesswork
Find a sweep
Linked via CSNM
Ask HNDOVR™
Answers from your manuals
Sweep & warranty dates
Reminders that come back
Looks professional
Branded to your business
Start handing over stove jobs the right way.
3 HNDOVRs™ free forever. No card required.